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How Businesses Can Effectively Use AI (And What to Avoid)

10/27/2024

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Artificial Intelligence (AI) has shifted from a buzzword to a powerful tool, revolutionizing the way businesses operate. For small business owners, it opens doors to smarter, more efficient practices. However, like any technology, using AI wisely requires understanding both its benefits and its pitfalls. Here’s a look at some practical ways to leverage AI and essential practices to avoid.

Smart Ways to Use AI in Your Business
  1. Optimize Social Media Strategy: AI tools can analyze social media trends and user behavior, helping you time posts for maximum engagement and craft content that resonates with your audience. By using AI-driven insights, your social media can be more strategic, reaching the right people at the right time and boosting visibility.
  2. Personalize Marketing Campaigns: AI can analyze customer data to tailor marketing messages to specific segments. Tools like predictive analytics help you understand buying behaviors, allowing you to personalize emails, social media ads, and even content recommendations. This targeted approach increases engagement and, ultimately, conversion rates.
  3. Streamline Financial Operations: Accounting software with AI features can assist with expense tracking, budgeting, and even cash flow forecasting. Automated invoicing, billing, and fraud detection can significantly reduce manual workload and errors. This keeps financial processes organized and frees up time for strategic decision-making.
  4. Enhance Recruitment and Talent Management: AI can analyze resumes and match candidate profiles to job requirements, speeding up the hiring process. Additionally, AI can help with employee sentiment analysis, identifying trends in employee satisfaction and flagging issues early on. This keeps your team happier and more engaged.
  5. Improve Inventory and Supply Chain Management: For businesses with physical products, AI can optimize inventory management by analyzing past sales data to predict demand. This minimizes overstocking and understocking, keeping inventory costs manageable and ensuring popular items are always available for customers.

Mistakes to Avoid When Implementing AI
  1. Ignoring Data Privacy and Compliance: Many AI tools rely on customer data to function effectively. But collecting and using this data comes with privacy concerns and legal requirements. Ensure that your data practices comply with regulations like GDPR, and keep customers informed about how their data is being used to build trust.
  2. Over-Relying on AI for Decision-Making: While AI can provide valuable insights, it doesn’t replace human judgment. Relying entirely on AI for decisions without a critical review can lead to mistakes, as AI may overlook context or nuances that are clear to human decision-makers. Use AI as a guide, but trust your expertise to make final decisions.
  3. Overcomplicating Simple Processes: Not every business function needs AI. For smaller or straightforward tasks, adding AI can lead to unnecessary complexity and cost. Before implementing an AI solution, assess whether it will genuinely improve efficiency or if a simpler solution would suffice.
  4. Neglecting Staff Training: AI tools are only effective when used correctly. Introducing AI without proper training can lead to underutilization or mistakes. Invest time in training employees on how to interact with AI systems, from understanding data outputs to managing automated processes.
  5. Falling for AI Hype: AI technology is evolving quickly, and not every new feature will be relevant to your business. Avoid implementing tools simply because they’re trendy; instead, evaluate their potential ROI and fit with your business model. Focus on practical applications that align with your goals.

By thoughtfully leveraging AI, business owners can streamline processes, enhance customer interactions, and stay competitive. However, balancing innovation with caution is key. Avoid common mistakes by keeping your team informed, maintaining transparency with customers, and using AI as a tool rather than a crutch. AI offers exciting possibilities—when applied thoughtfully, it can be a powerful ally in your business’s growth.

By the way, this Blog was AI Generated... 

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Hiring Employees: What to Look for in a Resume & Interview

10/21/2024

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Hiring the right employees can make or break a business. Your team’s talent, work ethic, and culture fit are crucial factors that contribute to overall success. But finding the perfect candidate can be challenging. When reviewing resumes and conducting interviews, it’s essential to know what to look for to ensure you bring in someone who will thrive within your organization. Here’s a guide to help streamline your hiring process.
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What to Look for in a Resume
  1. Relevant Experience and Skills
    • Look for experience that directly aligns with the position you’re hiring for. Check for specific roles, projects, or industries that match your needs.
    • Focus on skills that are not only listed but also applied—watch for resumes where candidates show examples of how they’ve used their skills to achieve results.
  2. Accomplishments, Not Just Responsibilities
    • Great candidates go beyond listing job responsibilities; they showcase achievements. Look for quantifiable accomplishments such as "Increased sales by 20% in 6 months" or "Led a project that saved the company $50,000."
    • This demonstrates that the candidate not only performed tasks but made an impact.
  3. Career Progression
    • Look for steady growth or promotions, indicating they’ve gained new skills and taken on more responsibilities. Frequent job-hopping can be a red flag, but sometimes it’s worth asking why (for example, if they were contracting or in a fast-changing industry).
  4. Education and Certifications
    • While education is important, it should align with the job requirements. Degrees, certifications, or ongoing education can show commitment to continuous learning, especially in fields that demand up-to-date skills.
  5. Customization and Attention to Detail
    • Does the resume feel tailored to the role? A well-crafted resume shows that the candidate has researched your company and taken time to highlight their relevant experience for the position. Typos, formatting errors, or generic language can signal a lack of attention to detail.
What to Look for in an Interview
  1. Cultural Fit
    • Beyond skills and experience, a candidate’s personality and values must align with your company culture. Ask questions about their work style, how they handle feedback, or how they collaborate with teams. This can reveal if they’ll blend well with your current team and work environment.
  2. Problem-Solving and Critical Thinking
    • Ask situational or behavioral questions to see how a candidate approaches challenges. Questions like, “Tell me about a time you faced a difficult problem at work—how did you resolve it?” offer insights into their problem-solving abilities.
    • Look for candidates who can provide specific examples and think on their feet.
  3. Communication Skills
    • How well a candidate communicates during the interview is a direct reflection of how they’ll interact in your workplace. Pay attention to how clearly they explain their experiences and ideas.
    • Consider how they handle both direct questions and more open-ended ones—this can show their adaptability and confidence in various situations.
  4. Passion and Initiative
    • Look for signs that the candidate is genuinely excited about the role and industry. Ask why they’re interested in this specific job and company. Candidates who have researched your company and can articulate how they’ll contribute tend to be more engaged and motivated.
    • People who take initiative are invaluable, so ask about times when they went above and beyond or took the lead on a project.
  5. Growth Mindset
    • Ask about the candidate’s learning journey. Do they seek out opportunities for professional development? Are they open to feedback? Employees with a growth mindset are more likely to adapt to challenges and evolve with the company.
  6. Consistency and Honesty
    • Cross-check details between their resume and interview responses. Discrepancies can be a red flag, but also give them the benefit of the doubt and ask clarifying questions if needed. Look for transparency and honesty, as this builds trust.
Red Flags to Watch For
  1. Lack of Specificity
    • If a candidate struggles to provide specific examples when discussing their experiences or achievements, this could signal a lack of depth in their resume claims.
  2. Negative Attitude Toward Previous Employers
    • Candidates who speak poorly of former employers or colleagues might struggle with teamwork or professionalism. Watch for how they describe past challenges—are they solutions-oriented, or do they focus on blaming others?
  3. Overconfidence or Under confidence
    • Confidence is key, but overconfidence can indicate arrogance or a lack of self-awareness. On the flip side, under confidence might show hesitation or lack of experience. Look for candidates who balance confidence with humility.
Conclusion
Hiring good employees requires a balance of assessing both technical skills and soft skills. By carefully reviewing resumes for relevant experience, accomplishments, and attention to detail, you can shortlist promising candidates. During the interview, focus on cultural fit, problem-solving abilities, and communication skills to ensure you select someone who will thrive in your organization. Ultimately, bringing the right people on board will lead to a stronger, more successful team.
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Business Owners Susceptible on Cyber Security

10/14/2024

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In today’s digital landscape, cybersecurity is one of the most pressing concerns for business owners. Whether your company is large or small, cybercriminals see every business as a potential target. Business owners, especially those juggling multiple roles and responsibilities, often find themselves particularly vulnerable to cybersecurity threats. Understanding these vulnerabilities and taking proactive steps to protect your business can make all the difference in avoiding costly breaches, downtime, and reputational damage.

Why Are Business Owners at Risk?
  1. Lack of Awareness and Training Many business owners are unfamiliar with cybersecurity risks, relying heavily on standard antivirus software without understanding the full scope of potential threats. Common vulnerabilities include phishing scams, malware, and ransomware attacks, which are becoming increasingly sophisticated and harder to detect. Regularly educating yourself and your team on the latest cyber risks is essential in staying one step ahead of these threats.
  2. Rising Threat of Social Engineering Social engineering attacks, such as phishing emails and fraudulent phone calls, specifically target people rather than systems. Business owners may unknowingly fall prey to these scams, believing that the person on the other end is a trusted employee or partner. These tactics rely on manipulation and deception, making even the most tech-savvy individuals susceptible.
  3. Underestimating the Value of Data Often, business owners assume that because they aren’t in the tech industry, their data is not valuable. However, cybercriminals view small businesses as easy targets due to their often-limited security measures. Customer information, payment details, and trade secrets are just some of the valuable assets that attackers look for.
  4. Limited Resources for Cybersecurity Many small and medium-sized businesses operate on tight budgets, which can lead to cuts in cybersecurity spending. Unfortunately, this often leaves them vulnerable to cyberattacks, as strong cybersecurity measures require dedicated resources, including security software, specialized personnel, and regular system audits.
Common Cybersecurity Threats to Look Out For
  • Phishing Attacks: These are deceptive attempts to steal sensitive information by pretending to be a trustworthy entity. Phishing often arrives via email and can contain links or attachments that install malware on your device.
  • Ransomware: This type of malware encrypts your data and demands a ransom to release it. Business owners may feel compelled to pay quickly to minimize business disruption, only to find that attackers may still withhold or delete data even after payment.
  • Weak Passwords: Using weak passwords or failing to change default passwords is a common mistake that leaves systems open to hackers. Simple passwords are often easy to crack, especially with automated tools used by cybercriminals.
Steps Business Owners Can Take to Protect Their Business
  1. Implement Multi-Factor Authentication (MFA) Multi-factor authentication provides an additional layer of security by requiring users to verify their identity through a second form of identification. This significantly reduces the chances of unauthorized access.
  2. Regularly Update Software and Systems Outdated software is often more vulnerable to attacks. Ensure that you and your team regularly install updates and patches to protect against the latest threats. Enable automatic updates whenever possible to streamline this process.
  3. Use Strong, Unique Passwords Password management is crucial for cybersecurity. Encourage the use of complex, unique passwords for each system, and consider using a password manager to securely store them.
  4. Invest in Security Software Robust antivirus and anti-malware programs are essential for every business. Additionally, invest in tools that provide endpoint protection and monitor for suspicious activity across devices connected to your network.
  5. Regular Employee Training A well-trained team is your first line of defense against cyber threats. Conduct regular training sessions on recognizing phishing attempts, understanding secure data practices, and following company security policies.
  6. Back Up Data Regularly Data backups should be part of your disaster recovery plan. Regularly backup data to secure, offsite storage, ensuring that your business can continue operations even in the event of a cyberattack.
Final Thoughts
Cybersecurity is no longer a luxury but a necessity for business owners of all sizes. By implementing these proactive measures, you can protect your company, employees, and customers from potential threats and operate with peace of mind. In a world where cyber threats are constantly evolving, staying vigilant and prepared is the best way to protect your business and ensure its long-term success.

Matching Ideas with Resources:

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Lisa Gavin, Founder & CEO
With over 20 years of legal and business experience, Lisa loves to help friends and clients with their work and passion projects. She has served as General Counsel and Fractional GC to organizations in various highly regulated areas including financial services.


Sales: [email protected]
www.datastewardpllc.com

Blog www.datastewardpllc.com/post/2024-cybersecurity-awareness-month-prevents-zero-ransom-attacks-3-minute-read
 

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I Got a Guy Podcast- Tom Gosche Guest

10/7/2024

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We were very happy to be featured in the I Got A GuyTM Podcast is a weekly podcast introducing a wide range of professional experts specifically selected to assist your business.

When you need Someone to do Something for you...If you would like to be a guest on an upcoming Podcast, or interested in hearing from a specific guest -- Complete the Contact Form on their web page.
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Grow Your Small Business, whether you have an established business or a new Side-Hustle: Accounting Tips For Entrepreneurs
Have you heard these myths about small business accounting? Myth #1: You have to be a math whiz to handle your own accounting. Myth #2: Networking is only for socializing, not growing your business. Myth #3: QuickBooks is too complicated for small businesses. I'm about to reveal the truth, but first, let's dive into why these myths might be holding you back.
 
My special guest is Tom Gosche
 
Tom Gosche, the expert behind GLM Financial, brings a wealth of experience in the accounting and bookkeeping arena. His tailored approach to serving small businesses, ranging from one-person operations to those with up to 30 employees, has earned him a stellar reputation in the industry. With a focus on not only managing financial numbers but also educating business owners on their implications, Tom's expertise goes beyond traditional accounting services. His commitment to providing cost-effective and efficient solutions, coupled with a genuine passion for helping small businesses succeed, makes him a valuable asset for entrepreneurs seeking to enhance their financial management strategies.
 
It's really important to separate your business and your personal if you're doing any type of side gigs and you don't have to incorporate until it's time to incorporate. - Tom Gosche
 
In this episode, you will be able to:
  • Mastering Small Business Accounting: Unlock the secrets to better financial management and business success.
  • Harnessing the Power of Networking: Elevate your entrepreneurial journey through the game-changing benefits of strategic connections.
  • QuickBooks Training Unveiled: Streamline your small business finances like a pro and take control of your financial destiny.
  • Legally Starting a Side Hustle: Learn the essential steps to launch and grow your side business with confidence and compliance.
 
Level Up Your Small Business
Utilizing services like QuickBooks training can enhance financial management for small businesses. Separating personal and business finances is crucial for accurate financial reporting. Seeking professional advice and conducting year-end reviews can optimize business finances and drive growth.
 
Guest: Tom Gosche Email: [email protected]; Phone: 630.675.8971
 
https://feeds.podetize.com/ep/4hARohghE/media
 
https://rumble.com/v5h9bth-grow-your-small-business-accounting-tips-for-entrepreneurs-with-tom-gosche.html
 
https://youtu.be/-0IY9fp3XG0

I Got A Guy Podcast is a registered trademark of Michael Drelicharz, Host 

Precise Fleet Tracking Solutions,
www.precisefleettracking.com, 
Michael Drelicharz
Precise Fleet Tracking Solutions
[email protected]
847.865.6008 office
847.942.3086 cell​

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    GLM's Blog

    In true blog fashion, the last parts are at the top of the page. Scroll all the way down and work your way back up to read them in order. 

    Tom Gosche

    Tom is the Business Development Manager for GLM. If you are interested in learning more about GLM's services, contact him:

    630-675-8971
    [email protected]
    View my profile on LinkedIn

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GLM, Inc.
 
300 N. Martingale Rd., Suite 750
Schaumburg, IL 60173-2097
 
Phone: (847) 884-1781
Fax: (847) 884-1830
E-mail: [email protected]
Website: www.goglm.com 

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